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Provider Network Management Solutions

Simplified and connected case management for your Provider Network

ProviderFiles

Eliminate manual case management processes. Gain confidence in your data.

Digitize and integrate case management

From session planning to session results – all your notes and documents in one secure, central location. ProviderFiles acts as your single source of truth, synching with EAPx.

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Make the right business decisions

Robust reporting capabilities allow you to get a clear view of current and historical program results and make decisions to improve service deliverability.

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Why Choose Us

We are focused on your business

Focused solely on the EAP industry, including health care systems and post-secondary institutions, for more than 20 years

  • Easy-to-use solution without the need for extensive customizations
  • Seamless integrations so you can build your ecosystem quickly
  • Tracking capabilities so you can make data-fueled business decisions
  • Experts who have worked within EAPs

ProviderFiles

Simplified and connected case management
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Unlimited Access

  • 100% web-based platform with mobile application allows easy access no matter when or where you work.

Provider Onboarding

  • Have your providers register for your own provider network managed online. Accept authorizations and manage cases and invoices.

Online Case Management

  • Send case authorizations to providers online. Providers can enter session details and close cases.

Provider Credentialing

  • Automatic alerts to your network when license or liability insurance expires.

Visibility from start to finish

  • Through visual dashboards, monitor how your network is performing with robust yet simplified reporting to help you drive more value out of your network.

Provider Invoicing

  • Providers can invoice your EAP electronically for sessions and organizational services that have been entered into ProviderFiles.

Frequently Asked Questions

Ask us anything – We are here to help!

Yes. With ProviderFiles, case management is completely digitized. It’s easy for your service providers to upload session notes and results as they go so you can see what is happening as it is happening. No more time-consuming searching for emails or papers to get a picture of what is going on.

EAPx and ProviderFiles can help you with that. Leveraging APIs, we integrate not only our own solutions so they synch with one another, but we can also connect with your technologies, like your accounting system for example.

We have trainers deeply experienced with the technology and the EAP business. As soon as we help you onboard the solution, we can start training, so you can get up and running quickly.

Learn more about ProviderFiles

Get in touch with our Sales team and book a FREE demo of ProviderFiles

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For over 25 years EAP Expert has been providing software and technology solutions to the EAP industry.

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